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How to recover individual files using Ontrack EasyRecovery

Ontrack EasyRecovery step 2

This is a scenario we’ve all been in at some point or another.  In most of these cases, a data recovery software option will typically recover the file or files. However, the success of the recovery will depend on how much has been done on the computer since the deletion. We always recommend that you stop using the device immediately and consulting a professional data recovery company in order to maximise the chance of a successful recovery. However, if you are sure that the data loss is purely a software-based issue, i.e. in the case of a wrongly deleted file, then you can very easily use a data recovery software package like Ontrack EasyRecovery.

Ontrack EasyRecovery only needs a few things from you before it will allow you to recover individual files.

  1. Firstly, select your media type
  2. On step 2 above, always select the volume if you see it listed.  In Windows, this is going to be the option that has the drive letter in the front of it, “C:” for example.

Ontrack EasyRecovery step 3

  1. For step 3, I typically suggest moving from left to right.  Explore volume is a great option to start with.  This option does not have any scan time so you can see if it finds your files without having to wait.  If you cannot find your files with explore volume, you would want to move to the deleted file recovery option.This will typically not take long either, but it may take a few hours depending on the drive and how it is formatted.  And lastly if neither of those found it, your last option would be formatted media recovery.

If this option does not find your files either, the next step would be our in-lab services.

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